Support Helpdesk

Welcome to the MBS IT Support Helpdesk Portal, your central hub for IT support and service requests.
For support assistance, please submit a support ticket.
Our helpdesk team is ready to assist by phone, email, or secure remote session. From day-to-day technical issues to more complex IT challenges. 
 

I've submitted a ticket, what do I do next?

Existing support customers don't need to download any software. Once your request has been received, a member of our team will contact you to arrange a convenient time and connect securely using our remote monitoring and management (RMM) platform.

If your support request is of an urgent nature, please call us on: 
Tel: 01270 874700

MBSIT Helpdesk

Non-Support Customers (PAYG)

Need IT support but don’t currently have a support package with us? No problem. We offer flexible, ad-hoc IT support on a pay-as-you-go basis for both home and business clients. Whether you need help with a one-off issue, troubleshooting, repairs, or expert technical advice, our experienced engineers are ready to assist.

Call us on 01270 874700 or submit a support ticket, and we’ll be in touch to arrange a remote support session at a time that suits you.

Contact Us

Telephone: 01270 874700

Mon - Fri (08.30 - 17.00)

Repair Centre Location

MBS IT Ltd, Alexandra Suite, Gresty Road, Crewe, CW2 6EB

Please note: our repair centre is currently operating on an appointment only basis. Please call to book drop-off or collection.